A hotel within a hotel; that is the concept behind the Hilton Guam Resort & Spa’s new TÅsi Club located in the former Maga’hÅga Spa Wing. Manfred H. Pieper general manager of the Hilton; told the Journal "In December 2002 the Maga’hÅga Spa Wing was damaged by the typhoon (Pongsona). With the economy on Guam being very slow we decided not to renovate and closed and secured the building for three years." When the Hilton went through a change of ownership in 2004 one of the conditions of the management contract was to renovate and reinstate the Maga’hÅga. The renovations cost $6 million."
He said when the Hilton was deciding what to do with the Maga’hÅga the hotel wanted to create something new which would attract attention. "We were aware of the fact that if we just renovated the rooms and brought them back onto the market all we would have to say to the general public as well as the Japanese agents was (We have 95 rooms. Yes they are renovated but there is nothing special about it.) At that time the Guam Visitors Bureau was trying to attract a higher end segment of the Japanese market. We decided to tie into this strategy and create a product which also appeals to the upscale leisure traveler." Renovations began July 2005 and were completed in March. TÅsi Club rooms became available March 8.
The TÅsi Club is geared towards guests who are looking for more benefits from their hotel experience and are willing to pay the price for it. TÅsi Club standard rooms start at about $200 a night with the more expensive suites costing about $800 a night.
TÅsi Club guests have separate check-in and checkout areas from regular guests. All of the TÅsi Club rooms come with trundle beds a balcony televisions with cable a Playstation with games available in the lounge area a high-speed Internet connection Crabtree & Evelyn amenities a mini-bar and a safe. All rooms also have direct access to the tennis courts the Resopa water park nature walks the two wedding chapels and the Mandara Spa.
The TÅsi Club has 86 standard rooms seven TÅsi junior suites and two romantic suites. Standard rooms are 32 square meters and come with a flat screen television and a three point bathroom. TÅsi Junior suites are 60 square meters and have a connecting bedroom. Junior suites are also equipped with a sofa bed an LCD television and a DVD player. Romantic Suites are 97 square meters and also are equipped with sofa beds an LCD television a DVD player and a four-point bathroom with a water closet.
Guests also have access to a lounge area only available to people staying in TÅsi Club rooms. The lounge is enclosed by a sky-lit atrium. In the lounge an all-inclusive Japanese and international breakfast is served. Coffee tea and soft drinks are served daily. At night guests are served cocktails and pupus and are treated to performances. The lounge is decorated with pieces of art by local artists. All of the art is for sale. If guests wish to purchase a photograph or painting they may do so. The Hilton does not make any commission from the sale of the artwork.
TÅsi Club guests are also eligible for special benefits. TÅsi Club guests receive a 10% discount on food and beverages at Genji and Roy’s 1 000 Hilton Honors points per stay a 25% discount at Mandara Spa and DFS platinum concierge service among others.
Pieper said that some hotels have similar concepts to the TÅsi Club but the Hilton has taken the concept of a hotel within a hotel to another level. MBJ
