Typically, the Journal will bring you fresh news of the achievements of our business communities and its various components in our coverage.
The entrepreneurial spirit lives on, we are happy to see.
In this issue of the paper, we have devoted much space to discussing what we are not doing — which is increasing our tourism numbers. The increase isn’t happening as quickly as we want or need, even though there are bright spots along the way.
Nor are we promoting and encouraging a financial service that makes life easier and safer when it comes to transactions.
Sometimes these industries overlap, as our tourism story shows.
Visitors have certain expectations.
Their perception of our islands is important, and word of mouth does as much damage as social media.
Think of your own trips off-island. How were the tourist sites — crowded? And of course, how was the food? How easy was it to get around? How was the shopping?
In today’s global tourism market, much is made of destinations where tourists are not welcome. In the islands we crave the opportunity to show tourists just how much we genuinely appreciate their presence and our natural hospitality.
Great strides have been made in training our tourism employees through the years.
But we have to offer a premium experience wherever we can, and that includes the ‘tap and go’ technology our visitors expect.
In our story on contactless payments, we share which businesses have already embraced the technology.
If you offer contactless payments, and you are in the tourism and hospitality industry, promote that in your business and on social media — in several languages.
Some banks and telecom companies interact with residents to promote financial and mobile services in Guam — there is no reason why contactless payments cannot be included in their outreach and education.
Progress needs a community approach. mbj
The entrepreneurial spirit lives on, we are happy to see.
In this issue of the paper, we have devoted much space to discussing what we are not doing — which is increasing our tourism numbers. The increase isn’t happening as quickly as we want or need, even though there are bright spots along the way.
Nor are we promoting and encouraging a financial service that makes life easier and safer when it comes to transactions.
Sometimes these industries overlap, as our tourism story shows.
Visitors have certain expectations.
Their perception of our islands is important, and word of mouth does as much damage as social media.
Think of your own trips off-island. How were the tourist sites — crowded? And of course, how was the food? How easy was it to get around? How was the shopping?
In today’s global tourism market, much is made of destinations where tourists are not welcome. In the islands we crave the opportunity to show tourists just how much we genuinely appreciate their presence and our natural hospitality.
Great strides have been made in training our tourism employees through the years.
But we have to offer a premium experience wherever we can, and that includes the ‘tap and go’ technology our visitors expect.
In our story on contactless payments, we share which businesses have already embraced the technology.
If you offer contactless payments, and you are in the tourism and hospitality industry, promote that in your business and on social media — in several languages.
Some banks and telecom companies interact with residents to promote financial and mobile services in Guam — there is no reason why contactless payments cannot be included in their outreach and education.
Progress needs a community approach. mbj
